Privacy Policy

Store Policy

Ensuring the privacy and security of your personal information is very important to us. Our privacy and security policy outlines the information we collect about you, how and why we use the information and the choices you have to restrict our usage of this information.

Personal information you provide to us while creating or updating an account and at checkout (ie: name, address, telephone number, email address, billing address, ship-to address and credit card information) is maintained in private files on our secure web server and on our internal systems. We also use cookies** to collect product and purchase information from the pages you access or visit. This information may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.

FLATS may disclose specific personal information about you if required by law, governmental request or court order, if based on our good faith belief that it is necessary to conform or comply with such law, request or court.

**Cookies are bits of information that are automatically stored on your computer. Cookies do not contain any personally identifiable information such as your name, address or any financial information. If you do not wish to have cookies on your system, you can set your browser preferences to disable them.

 

Our Email List

We offer those who sign-up for our email list advanced notice of sales, events, new merchandise, and other FLATS news. Email addresses collected at FLATS are only used internally. We respect your privacy rights and will not sell or rent your email address to other companies. If you would like to unsubscribe from our email list, email us atinfo@flatsnapavalley.com with "unsubscribe" in the subject line. We will remove your name from our email list as soon as possible. Please recognize that you may receive another email before we are able to remove you.